Our IT Services

Our Services have been designed using the years of experience we have acquired at Custom Micros. If we can be of service then please do get in touch.
Custom Micros- Our-Services

Customer Service and Support

Speed of response is critical to our clients. If your server is down, or your network compromised, we prioritise call outs and support to get you back up and running. We pride ourselves on solving the majority of clients’ problems quickly and efficiently. We are at the end of the phone to handle your ‘crisis’ and our personal approach has led to long lasting client relationships and great testimonials.

We offer Remote Support packages to resolve simple or minor issues and fixes. From our location in Normanton, West Yorkshire, we can support businesses of all sizes. We help our clients to plan, install, maintain and develop their IT infrastructure. Because we are network and security experts we understand the needs of today’s businesses.

%

Happy clients

+

Clients we've worked with

+

years experience

We Pride Ourselves On Our Service

We believe in honest , transparent service. Here is what we provide.

Tailored Support

We tailor our support to suit each clients’ individual needs which is why we work for SMEs as well as home users. We are happy to support existing systems and infrastructure as well as new hardware and software.

Network Installation and Maintenance

We provide Cat 5E/Cat 6 cabling and installation plus Certification using the latest state-of-the-art certifier, which allows us to generate reports suitable for architects, local authorities, electrical contractors and other bodies requiring certified testing.

Planning for the future of your business

We do not exclusively supply software and hardware. One of our key objectives is to foster relationships with clients for the longer term and we do this through consultancy, getting to know the aims and objectives of a business - and how you work - and then designing an IT roadmap for your future.

We Come Recommended

Our business has been built on our expert knowledge of IT services and support which is why our clients recommend us to their customers and contacts.

Plain English

This is the language we speak! We don’t try to confuse with jargon, we explain everything plainly and simply and we hide nothing.

Site Assessments

We provide a vital value add service if you are thinking of moving premises. It’s critical that the premises you choose are suitable for the needs of your business so we assess the suitability of a building in terms of the infrastructure, cabling, networking and broadband speed available. We have saved many clients from making the wrong choice of location that would ultimately compromise the profitability of their business.

Has Your Computer Stopped?

We know that time is money and that every second your technology fails you is costly. Contact Custom Micros now and let us help you.