Maintaining personal relationships

Maintaining personal relationships

From the beginning, our reputation has been the main consideration when our clients have transferred their business to us, whether they have been SME’s that need guidance or businesses that need 24/7 support.

Dave Kennedy, Director of Custom Micros
Keeping I.T. simple

Keeping I.T. simple

We approach I.T. in the most user friendly way possible, we understand that the majority of our clients want us to speak to them in English and not techno jargon which is why we are still successfully growing. We work closely with our customers to assist, assess and advise them on their needs ultimately implementing the best solution in the simplest way.

“We have used Custom Micros for the last 15 years for our I.T. support and they have been an invaluable member of our team. Being an accountancy practice that stays up to date with technology it is imperative we have someone who can work with our system and our accountancy software. As well as taking care of our general support they also purposely built our computers and servers, we really couldn’t ask for any more.”
Tony Marks, ABS&Co Accountants
A high standard of service

A high standard of service

Providing a high standard of service and delivering on time and on budget is why continually exceed our customers expectations in reliability, accessibility and solution finding, enabling us to branch out into every sector of business, from Local Accountants up to Managed Service Providers for the Police throughout the UK. We provide 24 hour emergency support for our clients who work around the clock and need 24/7 support.

“I was initially introduced to David Kennedy of Custom Micros in 2000. Since then I have been able to call on him not only for IT support when things go wrong but also for impartial advice and guidance which has proved invaluable to my business over the years.He responds quickly and efficiently and when it comes to solving those difficult issues he doesn’t give in easily which is extremely reassuring”
Michael Brooksbank, Felton Wealth Management
A high standard of service

Multi-site capability case study

We have provided solutions to companies requiring multi- site capability, an example of this is a client that provides Forensic Medical Clinicians to the Police.

We created a purpose built call centre for them with call recording capability and data servers. We then rolled out these services to over 40 of their custody suites throughout the UK. The services included Leased line, ADSL, ISDN telephony and Call Centre Management systems with remote control of the on-site systems.

SME IT solutions

For an Audit to assess your current I.T. and what you need it to achieve in
future call:
01924 89 00 88

Our Location

From an ideal central location we can support businesses of all sizes. We help our clients to plan, install, maintain and develop their I.T. infrastructure. Because we are network and security experts we understand the needs of today’s businesses.

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